Privacy Policy
The trust of our players is the most valuable thing to Clubhouse Casino. It takes courage and trust to offer your data to a third party and we are grateful that you felt comfortable doing so. This Commitment outlines measures we employ to collect and use your personal information. Please review this page before deciding to share your information. We hope you will make an informed choice.
Information we gather
Clubhouse Casino's commitment to the player’s comfort and safety goes beyond casino games and offers. Transparency – is the key to achieving gaming perfection. We want to be upfront with our players. Below, you can read all about the information we collect, while you are using our platform.
Personal Data
We understand the sensitivity of the personal information you offer. We only collect personal information through these means:
- Account Setup. While registering on our platform, we will need you to provide some personal information. The list includes your name, contact preferences, and other pertinent information ensuring seamless communication.
- Personal Contribution. We sometimes ask our player base for feedback, through the form of questionnaires and votes. This is strictly non-obligatory and you have the right to refuse or ignore them.
- Device Data. Information like IP address, device ID, geolocation and other information is very useful for optimizing our services and creating an experience made with you in mind.
Personal Data collection is a delicate subject and we hope you are comfortable with sharing the Data we request.
Non-Personal Data
Some data we collect doesn’t point to your identity, but still serves a great purpose for our casino:
- Patterns of use. We analyze how you interact with our platform. Details like your device, your browser of choice, language settings, times of activity and use of referral resources all reflect your usage patterns.
- Activity logs. Tracking your activity on our webpage is extremely valuable to us and allows us to constantly improve our platform.
This subject, while less sensitive, still needs to be highlighted. We want to be upfront with all the Data collection we perform.
Purpose of Your Information
Clubhouse Casino uses every bit of your information to create a better casino environment for you and other players. We only utilize your information, according to this Privacy commitment. The information we collect, including your personal information, supports the following functions:
- Personalizing your experience and optimizing our processes for better gaming;
- Maintaining your account, except for payment management;
- Refining our services based on user interactions;
- Making an open line of communication between the user and us, keeping you up to date with any changes on our website;
- Identifying and removing any suspicious activity;
- Researching any anomalies and making sure that our casino aligns with local laws and regional directives.
As you can see, no information is used for any purpose other than bettering our platform and enhancing your experience with us.
Data Retention Period
You are in charge of your personal information. You can request to change or remove any information from our database at any time. Simply reach out to support agents through email and we will take action immediately. Please note that we cannot change or remove any records of your payments and transactions.
